Ordering Information

  • We do not accept orders placed over the phone.
  • We accept the following payment options: PayPal, American Express, Visa, MasterCard and Discover credit cards.
  • Sales tax applies to orders shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.
  • Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R011228197
  • We do not process orders exceeding $650.

Order Cancellations and Modifications

  • Our top priority is getting your order to your door as quickly and as safely as possible. Once your order is placed, we begin the fulfillment process almost immediately. After an order is fulfilled, we are unable to make any changes.

Shipping Policies

  • We offer free shipping via FedEx SmartPost for all continental United States orders with a minimum purchase of $45.
  • Orders under $45 will be charged for shipping. 
  • For free shipping orders, please allow up to 10 business days for FedEx to pick up your shipment and update your tracking. 
  • FedEx does not deliver SmartPost shipments on weekends or holidays.
  • All orders placed on weekdays after 2:00 p.m., weekends, or federal holidays, will begin processing the following business day. 
  • We do not require a signature for any deliveries. 
  • We do not ship to P.O. Boxes or Freight Forwarders. 
  • We offer FedEx SmartPost for military addresses (APO & FPO). 
  • Weight-based rates are available for shipments to Alaska, Hawaii, and Puerto Rico. 
  • Shipping costs for all Canadian orders will vary by order.  
  • At checkout, exact Canadian shipping costs will be determined based on weight and number of items ordered. 
  • For orders outside the United States and Canada, please contact one of our International Distributors.

Returns & Damages

  • If your order is damaged or missing, please contact us online or call us at 1-844-937-2551 within 72 hours of the delivery so we may replace your item(s).

Retailer Returns

  • All products purchased from a retail store, or another online store, must be returned to the original retailer where they were purchased.