Parcel & Pickup Associate
OVERVIEW & JOB SUMMARY
Under direct and general supervision of the Specialty Packaging Supervisor, the Parcel & Pickup Associate works within the Specialty Packaging Group (SPG) to support special project shipments across the marketing, events, public relations, sales, and web-store departments.
Diversity, equity, and inclusion are important values at Dr. Bronner’s. All employees are called to practice acceptance, treat others with dignity and respect, learn from and celebrate each other’s differences, recognize one’s own privilege, root out one’s own and speak up against prejudice, and work to create a healthy and respectful workspace where colleagues feel valued and part of our community.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.
- Process requisitions
- Gather materials and samples from inventory
- Primary contact for department shipping of product & merchandise for campaigns, social media giveaways, influencers, sponsorships, special visitor gift bags, and other departmental shipping requests (ad hoc requests)
- Assists on special campaign kitting & shipments of 1-50 units e.g.: social responsibility reports, cause-based marketing initiatives, etc.)
- Assists with pallet packing for trade shows and large marketing, PR, and sales initiatives
- Works with 3PL/Wholesale Manager to pull employee product & swag orders; includes inventory counts and availability for sample try-on (for size-specific goods)
- Reports inventory taken from the Parcel Pickup Room including maintaining lot codes and replenishing stock
- Receives requests and processes FedEx shipping labels with their appropriate physical address.
- Handles and organizes inventory; actively participates in Parcel Pickup Room Inventory during company-wide inventory
- Prepares and applies labels and codes products and boxes as needed or instructed
- Other duties as assigned within the job scope
This position will interact closely with such individuals as the SPG Supervisor, Marketing Coordinator, International Market Manager, 3PL/Wholesale Manager, Shipping Manager, production warehouse personnel, and other departments
Minimum: High School Diploma, typing with speed and accuracy and general computer skills, proficiency in English writing, reading and verbal ability, basic math.
Preferred: Two (2) or more years of experience with inventory management, processing customer wholesale and retail orders, UPS, FedEx, and USPS software knowledge and use.
Any combination of education and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.
KNOWLEDGE, SKILLS, AND ABILITIES
- Attitude: Confident, positive, enthusiastic, down to earth, flexible, & passionate
- Communication: Excellent, adaptive, creative, and concise verbal and written communicator in meeting spaces as well as over the phone, and e-mail; polite, professional, patient, and diplomatic in navigating inquiries; strong grammar skills. Requires strong interpersonal, communication, and organization skills including a good sense of judgment and the ability to build positive work relationships.
- Confidentiality: Maintain a high degree of confidentiality over all matters in the course of business operations including customer and employee information and demonstrate tact, discretion, exercise good judgment and discretion in handling and disseminating information.
- Critical Thinking: Ability to reason and analyze, to set and adhere to a timeline, accurately and independently, and to solve problems.
- Initiative: Responds promptly to requests, works quickly, accurately, and independently; effectively executes strategies, identify upcoming needs and potential risks; proactively manage tasks, meets challenges with resourcefulness, and present ideas and information in a manner that moves the team forward
- Leadership: Highly motivated and cooperative, takes initiative and responsibility for individual and group work, possesses a strong desire to succeed, accepts feedback from others, works with a spirit of enthusiasm and a sense of urgency.
- Organization: Exceptional proficiency in tracking deliverables, tasks, and project deadlines, juggling competing priorities, and multi-tasking efficiently
- Respect: Consciously learn from and celebrate differences among identities while recognizing commonalities and shared experiences; practice inclusive language and promote acceptance, safety, respect, inclusion, and value of individuals within the workplace, and those with whom you interact on behalf of the organization; become aware of all forms of bias, prejudice, and discrimination, and work to eliminate personal vestiges of racism, homophobia and sexism in thought, action and word; promptly report incidents of bias, prejudice, and bigotry to the Human Resources Department or any member of the Executive Team.
- Teamwork: Exhibits objectivity and openness to others’ views, contributes to building a positive team spirit, is flexible to modifying work style to be effective within the group, able to work within a team environment and independently.
- Technical Proficiency: Basic knowledge of MS Office (Word, PowerPoint, Excel, and Outlook); digital file sharing and project management systems (Google Drive, Dropbox, and SharePoint)
TOOLS AND EQUIPMENT USED
Tape machines, paper machines, cutting knives, pallets, heat guns, and bubble wrap box machines. Basic office equipment such as computer, telephone, calculator, and thermo-printer for labels.
Must have reliable transportation and possess and maintain a valid California driver’s license including proof of personal vehicle insurance coverage and insurability under the Company’s insurance carrier standards.
PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
- Sit, stand, walk, bend, kneel, and uses hands, arms, and legs for dexterity and balance frequently
- Occasionally lifts, carries and balances objects weighing up to 40 pounds
- Pulls and pushes such objects as file drawers, loaded carts, office equipment, and supplies
- Prioritizes and multi-tasks work and projects requiring good memory, concentration, and analytical thinking
- Occasionally is required to perform the safe operation of a vehicle, office equipment, and machines, and recognize and abate safety hazards within the workplace
- Must be able to hear at normal conversation levels, see including the distinction of colors, depth, and peripheral sight, read and communicate verbally and in writing frequently with a wide range of people from divergent socioeconomic backgrounds and origins
- The noise level in the work environment is usually moderate.
Dr. Bronner’s is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.